▼Outsole full sole replacement▼
Service: Repair service to replace the soles of shoes.
All brightway products can be replaced with these soles.
Period: 3 to 4 weeks after product arrival
* ¥8,800 will be charged for one pair (both pairs).
▼How to request▼
① Please purchase the sole replacement product.
*Please be careful not to make a mistake when ordering men's and women's items.
②Please send your favorite sneakers to the address below.
〒556-0014
1-11-20 Daikoku, Naniwa-ku, Osaka City, Osaka Prefecture
International Shoes Co., Ltd.
Brightway Division
06-6641-2714
Please write "brightway sole replacement" as the product name.
If it is possible to specify a shipping time, please have it delivered on a weekday morning.
*We apologize for the inconvenience, but we ask that you pay the shipping fee when shipping the product.
3. After we have replaced the soles, we will ship the shoes to you. (Shipping is expected to take 3-4 weeks.)
▼Notes▼
・Please be careful not to purchase the wrong men's and women's items.
・Please be careful not to make a mistake in size.
・Please be careful not to select the wrong color.
*If you would like to exchange the sole for a different color than the existing product,
"The product is black, but I would like the sole replaced with white."
Please enter your desired details in the comments section when making payment.
・If you would like to have the brushed part on the inside of the heel (called the sliding part) repaired, please write "I would like to have the sliding part repaired" in the comments section when you pay (check out).
FAQ
A.
Once the product is shipped by the customer, we plan to return it to you within 3 to 4 weeks of receiving it.
If you need something urgently or have a special request, please write it in the comments section when you add the item to your cart. We will try our best to accommodate your request, although we may not be able to meet all your requests.
A.
Part number: BR5001, BR5002, BR6001, BR6002
It has a synthetic rubber outsole.
Part number: BR7001, BR7002, BR8001, BR8002
Equipped with an EVA resin outsole.
Compared to synthetic rubber soles, the volume is 1.5cm thicker, lighter, and has improved cushioning. Although lightweight, EVA is more durable and less likely to wear out.
A.
I am very sorry.
Sole replacement is only available for Brightway products.
A.
Yes, brightway designs can be interchanged with all sole types.
The color can also be replaced with a different color than the one installed.
In that case, please let us know when adding the item to your cart that the color is different from the sole color of your shoes.
A.
Yes, you can change the color when replacing the soles, for example from white to black.
In that case, we would appreciate it if you could write something like "I would like the shoes to be white and the soles to be black" in the comments section when adding the item to your cart.
A.
We are available on weekdays from 9:00 to 17:00.
In that case, we would be very grateful if you could contact us in advance via our LINE account or by calling the brightway office.
brightway LINE account
TEL: 06-6641-2714 (International Shoes Co., Ltd.)
*The company name is International Shoes Co., Ltd.
Please let us know at the beginning that this is regarding the repair of the brightway.
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