This is a set replacement ticket for both the footbed and the outsole, exclusively for sandals.
Available for all brightway sandals.
Turnaround: approx. 3 to 4 weeks after your item arrives.
*This covers one pair (both shoes).
▼ How to request ▼
① Purchase this sole-replacement item.
*Please be careful not to order the wrong men's / women's version.
② Ship the sandals you'd like repaired to the address below.
〒556-0014
1-11-20 Daikoku, Naniwa-ku, Osaka City, Osaka
International Shoes Co., Ltd.
brightway Division
06-6641-2714
Please note "brightway sole replacement" as the item name.
If you can specify a delivery time, please arrange weekday-morning delivery.
*We're sorry for the inconvenience, but please ship prepaid (sender pays).
③ After we complete the replacement, we'll ship the sandals back to you (approx. 3 to 4 weeks later).
▼ Notes ▼
・Please be careful not to purchase the wrong men's / women's version.
・Please be careful not to choose the wrong size.
FAQ
A.
Once the product is shipped by the customer, we plan to return it to you within 3 to 4 weeks of receiving it.
If you need something urgently or have a special request, please write it in the comments section when you add the item to your cart. We will try our best to accommodate your request, although we may not be able to meet all your requests.
A.
I am very sorry.
Sole replacement is only available for Brightway products.
A.
We are available on weekdays from 9:00 to 17:00.
In that case, we would be very grateful if you could contact us in advance via our LINE account or by calling the brightway office.
brightway LINE account
TEL: 06-6641-2714 (International Shoes Co., Ltd.)
*The company name is International Shoes Co., Ltd.
Please let us know at the beginning that this is regarding the repair of the brightway.
Other recommended products
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":68636966993,"merchantName":"brightway-osaka-store","personalized":true}},{"supports_subs":false,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":68636966993,"countryCode":"JP","merchantName":"brightway-osaka-store","phoneRequired":true,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":null,"requiresBillingAgreement":false,"merchantId":"NWQQS98FVG7Z8","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=JPY\u0026locale=en_US\u0026client-id=AexZEtAxk09Ncgj6FSWFFyGKbxxAZ_LTyJ2DPdJWl1YUlecinmc5AfIaRF2qYjWlusWahlzz6SVkY5Ci\u0026merchant-id=NWQQS98FVG7Z8\u0026intent=authorize"}}]" access-token="1c6ad20d241e780bda7105fb6a3d9db5" buyer-country="JP" buyer-locale="en" buyer-currency="JPY" shop-id="68636966993" cart-id="f5a5362db9d461a54b37d0dfc4dc27b2" enabled-flags="["a1d1f9a1"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>
