This is the sole replacement (repair program) page.
▼Application process▼
① Please purchase the product for sole replacement. *Please be careful not to order the wrong men's and women's items.
②Please send your favorite sneakers to the address below.
〒556-0014 1-11-20 Daikoku, Naniwa-ku, Osaka City, Osaka Prefecture International Shoes Co., Ltd. Brightway Division 06-6641-2714
Please write "brightway sole replacement" as the product name. If it is possible to specify a shipping time, please have it delivered on a weekday morning.
*We apologize for the inconvenience, but we ask that you pay the shipping fee when shipping the product.
③After we have replaced the soles, we will ship the shoes to you. (Shipping is expected in 3-4 weeks.)
▼Notes▼
・Please be careful not to purchase the wrong men's and women's items.
・Please be careful not to make a mistake in size.
・Please be careful not to select the wrong color. If you would like to exchange the sole for a different color than the existing product, please select "Product is black → I would like the sole exchanged to be white" Please enter your desired details in the comments section when making payment.
Frequently asked questions
Is it possible to replace the soles of products other than Brightway?
I am very sorry.
Sole replacement is only available for Brightway products.
Is it possible to change the rubber sole design to an EVA sole?
Yes, brightway designs can be interchanged with all sole types.
The color can also be replaced with a different color than the one installed.
In that case, please let us know when adding the item to your cart that the color is different from the sole color of your shoes.
What is the difference between the EVA series and other series?
Part number: BR5001, BR5002, BR6001, BR6002
It has a synthetic rubber outsole.
Part number: BR7001, BR7002, BR8001, BR8002
Equipped with an EVA resin outsole.
Compared to synthetic rubber soles, the volume is 1.5cm thicker, lighter, and has improved cushioning. Although lightweight, EVA is more durable and less likely to wear out.
When replacing the soles, is it possible to exchange them for a different color sole?
Yes, you can change the color when replacing the soles, for example from white to black.
In that case, we would appreciate it if you could write something like "I would like the shoes to be white and the soles to be black" in the comments section when adding the item to your cart.
Is it possible to purchase products or request sole replacement at brightway's headquarters?
We are available on weekdays from 9:00 to 17:00.
In that case, we would be very grateful if you could contact us in advance via our LINE account or by calling the brightway office.
TEL: 06-6641-2714 (International Shoes Co., Ltd.)
*The company name is International Shoes Co., Ltd.
Please let us know at the beginning that this is regarding the repair of the brightway.
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